According to the Society for Human Resources Management, or SHRM, workplace incivility is on the rise.
A recent SHRM survey found that 66 percent of U.S. workers had experienced or witnessed incivility within the past month, and 57 percent had experienced incivility within the past week.
A Georgetown University survey found that 76 percent of respondents said they experienced or witnessed incivility at least once a month.
What specifically, is workplace incivility? It’s generally defined as rude, discourteous, sometimes belittling behavior that shows a lack of respect or consideration for others. It’s generally not illegal. It’s often subtle. It may not violate formal workplace policies, but it can still create a negative work environment by undermining collaboration, trust, and morale.
Read the entire article, “Fighting Workplace Incivility with Workplace CPR”.
