INTRODUCTION TO SUPERVISION

This Introduction to Supervision training consists of three one-hour weekly online sessions designed to introduce basic supervisory skills.  These sessions are geared towards new supervisors to gain a foundation, and senior/veteran supervisors to polish old skills and learn new skills.

All for only $450/attendee!  Want to provide this valuable training to your entire team? Register 4 people and the 5th person is FREE!

Please contact our office directly if your order needs to be tax exempt or you may apply the coupon code to your order: TAXEXEMPT.

By using this code, please be advised that we will follow up with you to request your tax exemption form.

Online enrollment will close on March 31st. If you wish to enroll after this date, please contact our office at 605-335-8198. We are happy to assist you!

Session 1: FROM MANAGEMENT TO LEADERSHIP:  ESSENTIAL SKILLS

• Your Primary Responsibilities: Preparation, Performance and Productivity of Your Team
• Four Critical Skills:  Communicate, Teach, Evaluate, Give Feedback
• Situational Leadership: When and How to Provide Direction and Support

Session 2: CRITICAL ISSUES IN THE WORKPLACE

• Employment Laws You Need to Know: Employment-at-Will, FLSA, ADA, EEO, Anti-Discrimination
• Employment Law: When to Terminate
• Creating a Culture of Excellence: Courtesy, Professionalism and Respect

Session 3: CONFLICT RESOLUTION AND DIFFICULT CONVERSATIONS

• Difficult Conversations: When Things are Not Working and Termination is Necessary
• Strategies for Managing and Understanding Interpersonal Conflict
• Motivating Top Performers and Performance Expectations for All

**All sessions run from 10:00 am to 11:00 am.**